Zomato Recruitment 2023

Zomato is looking for a Customer Service Executive to join our growing team and help us provide exceptional customer service to our customers. The ideal candidate will have a strong understanding of the food delivery business, as well as excellent communication and interpersonal skills. You will be responsible for handling customer inquiries and complaints, resolving customer issues, and providing support to our restaurant partners.

Responsibility

• Handle customer inquiries and complaints via phone, email, and social media
• Resolve customer issues promptly and efficiently
• Provide support to our restaurant partners with customer service issues
• Gather and analyze customer feedback to identify areas for improvement
• Stay up-to-date on Zomato's policies and procedures