Zomato Recruitment 2023

Zomato is looking for Customer Officers to join our growing team and help us provide excellent customer service to our customers. The ideal candidate will be a highly motivated and results-oriented individual with a strong customer focus. You will be responsible for handling customer inquiries and complaints, resolving issues quickly and efficiently, and providing customers with a positive experience.

Responsibility

• Handle customer inquiries and complaints via phone, email, and social media
• Resolve customer issues quickly and efficiently
• Provide customers with accurate and up-to-date information
• Escalate complex issues to the appropriate team
• Collect and analyze customer feedback
• Identify and implement opportunities to improve customer service