Zomato Recruitment 2023

Zomato is looking for a passionate and experienced Call Center Representative to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing first-line customer support to Zomato customers, resolving customer issues, and escalating complex issues to the appropriate team.

Zomato Careers

Responsibilities:

• • Provide first-line customer support to Zomato customers over the phone, email, and chat
  • Resolve customer issues related to orders, payments, deliveries, and other Zomato services
  • Escalate complex issues to the appropriate team
  • Collect and track customer feedback
  • Maintain customer records and databases
  • Provide other customer service-related tasks as assigned