Zomato Recruitment 2023

Zomato is looking for passionate and experienced Call Center Representatives to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication and interpersonal skills. You will be responsible for providing customer support to Zomato users, including resolving issues, answering questions, and providing information about our products and services.

Responsibility

• Answer and direct phone calls from Zomato users
• Resolve customer issues and complaints
• Provide information about Zomato's products and services
• Upsell and cross-sell Zomato's products and services
• Escalate complex issues to the appropriate team