Wipro Recruitment 2023

Wipro is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent leadership and management skills. You will be responsible for leading and developing a team of customer service representatives, and for ensuring that Wipro's customers receive the highest quality of service possible.

Wipro Careers

Responsibility

• Develop and implement customer service policies and procedures
• Lead and motivate a team of customer service representatives
• Coach and train customer service representatives to provide excellent customer service
• Monitor and assess customer service performance
• Resolve customer complaints and issues
• Work with other departments to ensure that customer needs are met