Location: Work From Home
About the Job:
V Mart Retail Ltd is hiring a Customer Service Executive. This position is remote, allowing you to work from home. You will be the first point of contact for customers, helping them with their inquiries and ensuring a positive shopping experience. We need someone who is friendly and proactive.
Key Responsibilities:
- Respond to customer queries via phone, email, and chat.
- Assist customers with orders, returns, and feedback.
- Provide information about products and services.
- Keep accurate records of customer interactions.
- Work with other teams to resolve customer issues.
- Follow up to ensure customer satisfaction.
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Requirements:
- High school diploma or equivalent; a degree is a plus.
- Previous experience in customer service is an advantage.
- Strong communication skills and a friendly demeanor.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and knowledge of customer support tools.
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Benefits:
- Competitive salary.
- Flexible working hours.
- Opportunities for growth and development.
- Employee discounts and benefits.
How to Apply:
To apply, please visit the official site. Follow the instructions to submit your application. We look forward to hearing from you!
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