Location: Work From Home
About the Job:
Swiggy is hiring for a Customer Service position. This remote role allows you to work from home. You will assist customers with their orders and ensure they have a smooth experience. We are looking for someone who is friendly and enjoys helping others.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Assist with order tracking, issues, and feedback.
- Provide information about menu items and promotions.
- Maintain accurate records of customer interactions.
- Work with delivery and restaurant teams to resolve issues.
- Follow up to ensure customer satisfaction.
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Requirements:
- High school diploma or equivalent; a degree is a plus.
- Previous experience in customer service is a plus.
- Strong communication skills and a positive attitude.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and familiarity with support tools.
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Benefits:
- Competitive salary.
- Flexible working hours.
- Opportunities for career advancement.
- Employee discounts and benefits.
How to Apply:
To apply, please visit the official site. Follow the instructions to submit your application. We look forward to hearing from you!
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