PNB Bank Recruitment 2023

PNB Bank is looking for a passionate and experienced Customer Success Associate to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with a strong understanding of customer success principles and practices. You will be responsible for ensuring that PNB Bank's customers are successful in using their products and services, and for helping them to achieve their financial goals.

PNB Bank Careers

Responsibility

• Respond to customer inquiries through phone, email, and c
• Build and maintain relationships with PNB Bank's customers
• Understand and assess customer needs
• Develop and implement customer success plans
• Provide proactive support and guidance to customers
• Track and report on customer satisfaction metrics
• hat in a timely and professional manner
• Resolve customer issues quickly and efficiently
• Provide information about PNB Bank's products and services
• Troubleshoot technical problems
• Assist with accounts and transactions
• Collect and analyze customer feedback
• Escalate complex issues to the appropriate team members