PhonePe Careers - Job Alerts - BPO Staff Jobs

About the Job

PhonePe is a leading digital payments platform in India, and we’re looking for talented individuals to join our team as BPO Staff. As a BPO Staff member, you will be responsible for providing exceptional customer service to our users through phone, email, and chat support. If you’re passionate about delivering great customer experiences and want to be part of a fast-paced and dynamic team, this is the perfect opportunity for you.

Key Responsibilities

Handle customer inquiries and resolve issues through phone, email, and chat support Provide timely and accurate solutions to customer queries Maintain high-quality service standards and ensure customer satisfaction Collaborate with internal teams to resolve complex customer issues Meet and exceed customer service targets and metrics

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Requirements

0-2 years of experience in customer service or a related field Excellent communication and problem-solving skills Ability to work in a fast-paced environment and adapt to changing priorities Strong analytical and troubleshooting skills Fluency in English and Hindi (written and spoken)

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Benefits

Competitive salary and benefits package Opportunities for career growth and development Collaborative and dynamic work environment Recognition and rewards for outstanding performance Comprehensive training and support to ensure success

How to Apply

If you’re excited about this opportunity, please submit your application through our official website. We can’t wait to hear from you!

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