Ola Recruitment 2023

The Help Desk Technician (Fresher) is responsible for providing technical support to Ola's customers. This includes tasks such as troubleshooting customer issues, resolving technical problems, and providing guidance on how to use Ola's products and services. This is an entry-level position that offers the opportunity to learn about customer support principles and practices and gain experience in a leading Indian ride-hailing company.

Responsibility

• Respond to customer inquiries and complaints in a timely and professional manner
• Troubleshoot customer issues and resolve technical problems to the best of your ability
• Provide support and guidance to customers on how to use Ola's products and services
• Assist with other customer support tasks as needed
• Stay up-to-date on Ola's products and services