Ola Recruitment 2023

The Customer Support Engineer (Fresher) is responsible for providing technical support to Ola's customers. This includes tasks such as troubleshooting technical problems, answering customer questions, and providing guidance on how to use Ola's products and services. This is an entry-level position that offers the opportunity to learn about customer support principles and practices and gain experience in a leading Indian ride-hailing company.

Responsibility

• Troubleshoot technical problems and provide solutions to customers
• Answer customer questions about Ola's products and services
• Provide guidance on how to use Ola's products and services
• Escalate complex issues to more experienced team members
• Stay up-to-date on the latest Ola products and features