Nerolac Recruitment 2023

Flipkart is looking for a passionate and experienced Email Supporter to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with a strong understanding of customer service principles and practices. You will be responsible for responding to customer emails in a timely and accurate manner, and for helping them to resolve their issues quickly and efficiently.

Nerolac Careers

Responsibility

• Respond to customer emails in a timely and accurate manner
• Answer customer questions and resolve their issues
• Provide product and service information
• Escalate complex issues to the appropriate team
• Track and report on customer satisfaction metrics