Microsoft Recruitment 2023

Microsoft is looking for a passionate and experienced Desktop Support Engineer to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent troubleshooting and customer service skills. You will be responsible for providing first-line technical support to Microsoft employees, resolving their desktop-related issues, and escalating complex issues to the appropriate team.

Microsoft Career 

Responsibility

• Provide first-line technical support to Microsoft employees over the phone, email, and in person
• Troubleshoot and resolve desktop-related issues, such as hardware and software problems, network connectivity issues, and performance issues
• Escalate complex issues to the appropriate team
• Document and track customer support cases and resolutions
• Keep up to date on the latest Microsoft products and services