Meesho Recruitment

Meesho is seeking a passionate and customer-centric individual to join our dynamic team as a Customer Service Executive. In this role, you will be the first point of contact for our valued customers, handling their inquiries, resolving their issues, and ensuring their satisfaction. You will play a crucial role in maintaining Meesho's reputation for exceptional customer service.

Responsibilities:

• Handle customer inquiries promptly and professionally via phone, email, and chat
• Resolve customer issues efficiently and effectively
• Provide accurate and up-to-date information about Meesho's products and services
• Escalate complex issues to the appropriate team members
• Maintain detailed records of customer interactions
• Identify and implement opportunities to improve customer satisfaction