Meesho Recruitment

Meesho is seeking a customer-centric and results-oriented BPO Staff to join our team. The ideal candidate will have a strong understanding of customer service principles and experience in resolving customer inquiries and complaints. They will be responsible for providing excellent customer support to our users and ensuring their satisfaction.

Responsibilities:

• Handle incoming customer inquiries and complaints via phone, email, and chat
• Effectively resolve customer issues and provide accurate information
• Escalate complex issues to the appropriate team members
• Maintain accurate records of customer interactions
• Provide feedback to improve our customer support processes