Meesho Recruitment 2024

As a Customer Care Agent at Meesho, you'll be the friendly voice and helping hand for millions of resellers and customers. You'll listen actively, troubleshoot issues, and provide clear guidance, ensuring everyone navigates the Meesho experience with ease and confidence. Be prepared to learn, adapt, and become a champion for our vibrant community.

Responsibilities:

• Reseller Advocate:
  • Answer inquiries and resolve concerns related to product listings, orders, payments, and platform usage.
  • Offer proactive support and guidance to help resellers grow their businesses on Meesho.
  • Build positive relationships with resellers, fostering trust and loyalty.
• Problem-Solving Prodigy:
  • Analyze customer concerns, diagnose issues, and identify the best course of action.
  • Work independently and efficiently to resolve matters swiftly and effectively.
  • Stay calm under pressure and maintain a positive attitude even in challenging situations.
• Team Player and Knowledge Seeker:
  • Collaborate with internal teams to address complex issues and ensure seamless resolution.
  • Continuously learn new features and updates on the Meesho platform to provide expert guidance.
  • Share knowledge and insights with colleagues to create a supportive and collaborative environment.