Position title
Meesho Recruitment 2024 - Free Job Alerts - Call Center Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD.11,000-USD.16,500 Per month
Qualifications

12th/Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2024

Meesho is seeking a passionate and customer-centric individual to join our team as a Call Center Representative. The ideal candidate will be responsible for handling inbound and outbound calls from customers to provide exceptional customer service, resolve issues promptly, and contribute to the overall success of Meesho's customer support operations.

Responsibilities:

  • Handle inbound and outbound calls from customers, addressing their inquiries, concerns, and requests in a timely, professional, and empathetic manner
  • Provide accurate and up-to-date information about Meesho's products, services, policies, and procedures
  • Effectively troubleshoot customer issues, identifying root causes and implementing solutions to ensure their satisfaction
  • Process customer orders, refunds, and cancellations accurately and efficiently
  • Maintain detailed records of customer interactions and issue resolutions for future reference




Meesho Jobs Near Me

Skills:

  • Exceptional customer service orientation and the ability to handle customer interactions with patience, empathy, and professionalism
  • Excellent communication and interpersonal skills, with the ability to clearly convey information, build rapport, and de-escalate tense situations
  • Strong problem-solving and analytical skills, with the ability to identify issues, gather information, and implement effective solutions
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Ability to work independently and as part of a team in a fast-paced and dynamic environment
Important Links

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Date posted
December 19, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2024 - Free Job Alerts - Call Center Representative Post

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