Infosys Recruitment 2023

Infosys is looking for a passionate and customer-oriented Customer Care Associate to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing first-line customer support to Infosys customers, resolving their issues promptly and efficiently.

Infosys Careers

Responsibilities

• Respond to customer inquiries and complaints via phone, email, and chat
• Troubleshoot and resolve technical issues
• Provide information on Infosys products and services
• Escalate unresolved issues to the next level of support
• Maintain and update customer records
• Track and report on customer satisfaction