Freecharge Recruitment 2023

Freecharge is looking for a passionate and knowledgeable Help Desk Technician to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing first-level technical support to Freecharge customers, resolving their IT issues and concerns, and helping them to get the most out of our products and services.

Freecharge Careers

Responsibilities:

• • Provide first-level technical support to Freecharge customers over the phone, email, and chat
  • Troubleshoot and resolve IT issues and concerns
  • Provide information and advice on Freecharge products and services
  • Document and track IT issues
  • Escalate complex IT issues to the appropriate level of support