Freecharge Recruitment 2023

Freecharge is looking for a passionate and customer-oriented Customer Support Analyst to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing support to Freecharge customers through a variety of channels, including phone, email, chat, and social media.

Freecharge Careers

Responsibilities:

• • Answer customer questions and concerns about Freecharge products and services
  • Provide troubleshooting assistance to customers
  • Resolve customer issues and complaints in a timely and professional manner
  • Escalate complex issues to the appropriate team
  • Collect and analyze customer feedback to identify areas for improvement
  • Stay up-to-date on the latest Freecharge products and services