Position title
Freecharge Recruitment 2023 - Free Job Alerts - Customer Service Manager Post
Job Location
India
Remote work from: India




Base Salary
USD.12,000-USD.32,.000 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Freecharge Recruitment 2023

Freecharge is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent leadership and communication skills. You will be responsible for managing a team of customer service representatives and ensuring that Freecharge customers have a positive and seamless experience.

Freecharge Careers

Responsibilities:

    • Develop and implement customer service strategies and procedures
    • Manage and train a team of customer service representatives
    • Monitor and track customer satisfaction metrics
    • Identify and resolve customer issues and complaints in a timely and professional manner
    • Work with other departments to improve the customer experience
    • Stay up-to-date on the latest customer service trends and best practices




Freecharge Jobs Near Me

Skills and Qualifications:

Skills

  • Excellent leadership and communication skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Proficiency in using customer service software
  • Knowledge of the payments industry (a plus)

Qualifications

  • Bachelor's degree in business administration or a related field
  • 3+ years of experience in a customer service management role

Experiences

  • Experience in managing a team of customer service representatives
  • Experience in developing and implementing customer service strategies and procedures
  • Experience in monitoring and tracking customer satisfaction metrics
  • Experience in resolving customer issues and complaints in a timely and professional manner
  • Experience in working with other departments to improve the customer experience
Important Links

Find the Link in Apply Now Button



Date posted
October 27, 2023
Valid through
January 31, 2024
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Position: Freecharge Recruitment 2023 - Free Job Alerts - Customer Service Manager Post

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