Position title
Flipkart Recruitment - Job Alerts - Customer Service Representative Post
Job Location
India
Remote work from: IND
Base Salary
USD.16-USD.22 Per hour
Qualifications
12th, Graduate
Employment Type
Full-time
Description
Flipkart Recruitment
Flipkart, India's leading e-commerce marketplace, is seeking a customer-centric and results-oriented Customer Service Representative to join our dynamic team. The ideal candidate will have a strong understanding of customer service principles and experience in resolving customer inquiries and complaints. They will be responsible for providing excellent customer support to our users and ensuring their satisfaction.
Flipkart Careers
Responsibilities:
- Handle incoming customer inquiries and complaints via phone, email, and chat
- Effectively resolve customer issues and provide accurate information
- Escalate complex issues to the appropriate team members
- Maintain accurate records of customer interactions
- Provide feedback to improve our customer support processes
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Flipkart Jobs Near Me
Skills
- Excellent written and verbal communication skills
- Strong empathy and patience
- Ability to handle difficult situations with professionalism
- Excellent problem-solving and analytical skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
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Hiring organization
Date posted
February 12, 2024
Valid through
August 31, 2024
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