Flipkart Recruitment

Flipkart Careers

Responsibilities:

• Customer Support:
  • Respond promptly and effectively to customer inquiries through various channels, including phone, email, chat, and social media.
  • Address customer concerns and complaints professionally and empathetically, ensuring their satisfaction.
  • Provide accurate information on products, services, orders, and policies.
  • Resolve issues and find solutions to meet customer needs.
• Order Management:
  • Assist customers with order tracking, returns, and cancellations.
  • Address order-related issues and provide updates to customers.
  • Ensure smooth order fulfillment and delivery.
• Relationship Building:
  • Build rapport and trust with customers, fostering positive relationships.
  • Go above and beyond to exceed customer expectations and create a positive brand experience.
  • Collect and share valuable customer feedback to improve services and processes.

If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs

Flipkart Jobs Near Me

Skills:

• Strong communication and interpersonal skills, both written and verbal.
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.
• Knowledge of e-commerce operations and policies is preferred.

   

If You Want to Get Notification about Various Jobs, Join our WhatsApp Channel Now and Get notified Daily about Latest Jobs