Position title
Flipkart Recruitment 2024 - New Jobs - Customer Service Representative Posts
Job Location
India
Remote work from: IND




Base Salary
USD.16,000-USD.22,000 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2024

As a Customer Service Representative at Flipkart, you'll be the frontline advocate for our customers. You'll listen to their concerns, troubleshoot their issues, and provide clear, helpful guidance across all things Flipkart – from orders and deliveries to payment queries and product returns. Your patience, empathy, and dedication to resolving customer concerns will be key in building trust and driving satisfaction, making every interaction a positive experience.

Flipkart Careers

Responsibilities:

  • Problem-Solver Extraordinaire: Listen actively to customer concerns, identify the root of the issue, and explore various solutions to resolve inquiries efficiently and effectively.
  • Knowledge Navigator: Possess a deep understanding of Flipkart's policies, procedures, and product offerings, guiding customers with accurate information and helpful advice.
  • Communication Maestro: Communicate clearly and professionally with customers both verbally and in writing, conveying complex information in a simple and understandable manner.




Flipkart Jobs Near Me

Skills:

  • Exceptional communication & interpersonal skills: Build rapport with customers, actively listen to their concerns, and communicate solutions with empathy and clarity.
  • Problem-solving & analytical skills: Identify the root cause of customer issues, think critically, and develop effective solutions to resolve inquiries efficiently.
  • Patience & emotional intelligence: Remain calm and understanding in challenging situations, build trust with customers, and ensure a positive resolution to their concerns.
  • Proficiency in computer applications: Skilled in using customer service platforms, internal databases, and email communication tools.
  • Time management & organization: Prioritize tasks efficiently, handle multiple inquiries simultaneously, and meet deadlines consistently.
Important Links

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Date posted
January 6, 2024
Valid through
August 31, 2024
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Position: Flipkart Recruitment 2024 - New Jobs - Customer Service Representative Posts

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