Position title
Flipkart Recruitment 2024 - Freshers Jobs - Customer Service Executive Post
Job Location
India
Remote work from: IND




Base Salary
USD.16,000-USD.22,000 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2024

Flipkart, India's leading e-commerce platform, is seeking passionate and customer-centric individuals to join our dynamic team as Customer Service Executives. You will play a crucial role in ensuring a seamless and delightful experience for our customers, building long-term loyalty and contributing to Flipkart's continued success.

Flipkart Careers

Responsibilities:

  • Customer Support:
    • Respond promptly and effectively to customer inquiries through various channels, including phone, email, chat, and social media.
    • Address customer concerns and complaints professionally and empathetically, ensuring their satisfaction.
    • Provide accurate information on products, services, orders, and policies.
    • Resolve issues and find solutions to meet customer needs.
  • Order Management:
    • Assist customers with order tracking, returns, and cancellations.
    • Address order-related issues and provide updates to customers.
    • Ensure smooth order fulfillment and delivery.
  • Relationship Building:
    • Build rapport and trust with customers, fostering positive relationships.
    • Go above and beyond to exceed customer expectations and create a positive brand experience.
    • Collect and share valuable customer feedback to improve services and processes.




Flipkart Jobs Near Me

Skills:

  • Strong communication and interpersonal skills, both written and verbal.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite.
  • Knowledge of e-commerce operations and policies is preferred.
Important Links

Find the Link in Apply Now Button



Date posted
January 5, 2024
Valid through
January 31, 2024
Close modal window

Position: Flipkart Recruitment 2024 - Freshers Jobs - Customer Service Executive Post

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.