Position title
Flipkart Recruitment 2024 - Freshers Jobs - Customer Service Executive Post
Job Location
India
Remote work from: IND
Base Salary
USD.16,000-USD.22,000 Per month
Qualifications
12th, Graduate
Employment Type
Full-time
Description
Flipkart Recruitment 2024
Flipkart, India's leading e-commerce platform, is seeking passionate and customer-centric individuals to join our dynamic team as Customer Service Executives. You will play a crucial role in ensuring a seamless and delightful experience for our customers, building long-term loyalty and contributing to Flipkart's continued success.
Flipkart Careers
Responsibilities:
- Customer Support:
- Respond promptly and effectively to customer inquiries through various channels, including phone, email, chat, and social media.
- Address customer concerns and complaints professionally and empathetically, ensuring their satisfaction.
- Provide accurate information on products, services, orders, and policies.
- Resolve issues and find solutions to meet customer needs.
- Order Management:
- Assist customers with order tracking, returns, and cancellations.
- Address order-related issues and provide updates to customers.
- Ensure smooth order fulfillment and delivery.
- Relationship Building:
- Build rapport and trust with customers, fostering positive relationships.
- Go above and beyond to exceed customer expectations and create a positive brand experience.
- Collect and share valuable customer feedback to improve services and processes.
Hiring organization
Date posted
January 5, 2024
Valid through
January 31, 2024
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