Position title
Flipkart Recruitment 2024 - Freshers Jobs - Customer Care Agent Post
Job Location
India
Remote work from: IND




Base Salary
USD.16,000-USD.22,000 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2024

Then join Flipkart, India's leading e-commerce giant, as a Customer Care Agent! This exciting opportunity welcomes freshers like you to the heart of Flipkart's customer experience, where you'll become the friendly voice behind the screen, listen to concerns, solve problems, and be the hero behind every happy shopper.

Flipkart Careers

Responsibilities:

  • Flipkart Friend: Provide exceptional customer service through phone, email, and chat, actively addressing inquiries, complaints, and concerns with empathy and efficiency.
  • Order Champion: Track orders, investigate delays, and guide customers through returns and exchanges, ensuring a smooth and satisfying shopping journey.
  • Problem Solver: Utilize your analytical skills to troubleshoot issues, research solutions, and offer helpful guidance to ensure customer satisfaction.
  • Knowledge Crusader: Stay updated on Flipkart policies, product information, and industry trends to provide accurate and up-to-date information to customers.
  • Team Player: Collaborate effectively with colleagues across departments to address complex issues and ensure a seamless customer experience.




Flipkart Jobs Near Me

Skills:

  • Excellent communication and interpersonal skills, with the ability to listen actively, understand customer needs, and communicate clearly and empathetically.
  • Strong problem-solving and analytical skills, with the ability to identify issues, research solutions, and implement effective resolutions.
  • Patience and resilience, with the ability to handle challenging situations and difficult conversations with calmness and professionalism.
  • Computer proficiency and basic customer service software knowledge (preferred but not mandatory for freshers).
  • A passionate and positive attitude, with a genuine desire to help others and create a positive customer experience.
Important Links

Find the Link in Apply Now Button



Date posted
January 5, 2024
Valid through
August 31, 2024
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Position: Flipkart Recruitment 2024 - Freshers Jobs - Customer Care Agent Post

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