Position title
Flipkart Recruitment 2024 - Freshers Jobs - Call Center Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD.16,000-USD.22,000 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2024

In this dynamic role, you'll wear the crown of "Customer Champion." You'll be the friendly voice on the other end of the line, actively listening to customer queries, navigating concerns with a smile, and ensuring every interaction fosters trust and loyalty towards Flipkart.

Flipkart Careers

Responsibilities:

  • Become the Flipkart Guru: Possess in-depth knowledge of Flipkart's platform, policies, and product offerings, confidently guiding customers through their journey.
  • Master the art of empathy: Actively listen to customer concerns, understand their needs, and provide accurate and helpful information in a patient and friendly manner.
  • Be the problem-solver extraordinaire: Identify and resolve issues related to orders, deliveries, returns, and technical difficulties, working independently or collaborating with the team when needed.




Flipkart Jobs Near Me

Skills:

  • Exceptional communication and interpersonal skills: The ability to connect with people at all levels, build rapport, and communicate effectively both verbally and in writing.
  • Problem-solving and analytical skills: The ability to analyze situations, identify root causes, and implement effective solutions to complex problems.
  • Tech-savvy and adaptable: Proficiency in using computers, phones, and customer relationship management (CRM) systems, with a willingness to learn new technologies quickly.
  • Strong attention to detail and accuracy: A meticulous approach to handling information and a commitment to providing error-free service.
  • Positive attitude and resilience: A natural enthusiasm for helping others, the ability to handle pressure calmly, and a willingness to learn and grow constantly.
Important Links

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Date posted
January 3, 2024
Valid through
August 31, 2024
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Position: Flipkart Recruitment 2024 - Freshers Jobs - Call Center Representative Post

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