Position title
Flipkart Recruitment 2024 - Freashers Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: India




Base Salary
USD.15000-USD.30,000 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2024

Flipkart is looking for a passionate and customer-oriented Customer Support Analyst to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing first-line and second-line customer support to Flipkart customers, resolving their issues promptly and efficiently.

Flipkart Careers

Responsibilities

  • Respond to customer inquiries and complaints via phone, email, and chat
  • Troubleshoot and resolve customer issues
  • Provide information on Flipkart products and services
  • Escalate unresolved issues to the next level of support
  • Analyze customer feedback and trends to identify areas for improvement
  • Develop and implement customer support best practices
  • Train and mentor new customer support representatives




Flipkart Jobs Near Me

Skills

  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in using computers and customer relationship management (CRM) software
  • Knowledge of Flipkart products and services (a plus)

Qualifications

  • Bachelor's degree in business administration, customer service, or a related field (preferred)
  • 1+ year of experience in customer support (a plus)
Important Links

Find the Link in Apply Now Button



Date posted
January 3, 2024
Valid through
August 31, 2024
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Position: Flipkart Recruitment 2024 - Freashers Jobs - Customer Support Analyst Post

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