Position title
Flipkart Recruitment 2023 - New Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: India




Base Salary
USD.15000-USD.30,000 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2023

Flipkart is looking for a passionate and customer-oriented Customer Support Analyst to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing assistance to Flipkart customers with their account inquiries, product orders, and other customer service issues. You will also be responsible for collecting and analyzing customer feedback to identify areas for improvement.

Flipkart Careers

Responsibilities

    • Provide customer support via phone, email, and chat
    • Resolve customer inquiries and complaints promptly and efficiently
    • Escalate unresolved issues to the next level of support
    • Collect and analyze customer feedback to identify areas for improvement
    • Develop and implement new customer service processes and procedures




Flipkart Jobs Near Me

Skills

  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in using computers and customer relationship management (CRM) software
  • Knowledge of Flipkart products and services (a plus)

Qualifications

  • Bachelor's degree in Business Administration, Customer Service, or a related field (a plus)
  • 1+ year of experience in customer service (a plus)
Important Links

Find the Link in Apply Now Button



Date posted
November 6, 2023
Valid through
January 31, 2024
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Position: Flipkart Recruitment 2023 - New Jobs - Customer Support Analyst Post

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