Flipkart Recruitment 2023

Flipkart is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and leadership skills. You will be responsible for overseeing the day-to-day operations of the customer service team, ensuring that customers receive the highest level of service and that all customer issues are resolved promptly and efficiently.

Flipkart Careers

Responsibilities

• Manage and develop a team of customer service representatives
• Set and achieve customer service goals and objectives
• Monitor customer satisfaction metrics and identify areas for improvement
• Develop and implement new customer service initiatives and processes
• Work closely with other departments to ensure that customer needs are met