Position title
Flipkart Recruitment 2023 - New Jobs - Call Center Representative Posts
Job Location
India
Remote work from: IND




Base Salary
USD.16,000-USD.22,000 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2023

Flipkart is seeking a customer-centric and results-oriented individual to join our team as a Call Center Representative. The ideal candidate will be responsible for providing exceptional customer service through inbound and outbound calls, handling customer inquiries, resolving issues promptly, and contributing to the overall success of Flipkart's customer support operations.

Flipkart Careers

Responsibilities:

  • Handle inbound and outbound calls from customers, addressing their inquiries, concerns, and requests in a timely, professional, and empathetic manner.
  • Provide accurate and up-to-date information about Flipkart's products, services, policies, and procedures.
  • Effectively troubleshoot customer issues, identifying root causes and implementing solutions to ensure their satisfaction.
  • Process customer orders, refunds, and cancellations accurately and efficiently.
  • Maintain detailed records of customer interactions and issue resolutions for future reference.




Flipkart Jobs Near Me

Skills:

  • Exceptional customer service orientation and the ability to handle customer interactions with patience, empathy, and professionalism.
  • Excellent communication and interpersonal skills, with the ability to clearly convey information, build rapport, and de-escalate tense situations.
  • Strong problem-solving and analytical skills, with the ability to identify issues, gather information, and implement effective solutions.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to work independently and as part of a team in a fast-paced and dynamic environment.
Important Links

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Date posted
December 4, 2023
Valid through
January 31, 2024
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Position: Flipkart Recruitment 2023 - New Jobs - Call Center Representative Posts

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