Position title
Flipkart Recruitment 2023 - New Jobs Alerts - BPO Executive Post
Job Location
India
Remote work from: India




Base Salary
USD.15,000-USD.21,000 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2024

As a BPO Executive at Flipkart, you'll be the voice and helping hand for millions of customers, guiding them through their online shopping journey. You'll answer queries, resolve issues, and ensure every interaction is smooth, informative, and ultimately delightful. Your dedication will fuel Flipkart's commitment to customer satisfaction and contribute to its continued growth.

Flipkart Careers

Responsibilities:

  1. Becoming a Customer Champion:
    • Respond to customer inquiries via phone, email, and chat, understanding their needs and concerns with active listening and empathy.
    • Provide accurate and timely information on Flipkart's products, services, and policies, guiding customers to make informed decisions.
    • Resolve customer issues efficiently and effectively, de-escalating situations and leaving them feeling heard and satisfied.
    • Build positive relationships with customers, exceeding expectations and turning them into loyal brand advocates.
  2. Mastering the Flow:
    • Prioritize tasks effectively and work diligently to meet performance targets in a high-volume environment.
    • Adhere to Flipkart's established guidelines and procedures to ensure consistent and quality customer service.
    • Continuously learn and adapt to new processes, product updates, and industry trends.
    • Maintain accurate records and documentation, contributing to data integrity and process improvement.
  3. Embracing the Flipkart Spirit:
    • Collaborate effectively with colleagues and departments to ensure seamless customer support.
    • Maintain a positive and professional attitude throughout the day, even under pressure.
    • Embrace Flipkart's culture of innovation and customer-centricity, contributing to a supportive and dynamic work environment.




Flipkart Jobs Near Me

Skills:

  • Communication Skills: Excellent written and verbal communication skills in English and Hindi, with the ability to tailor your approach to diverse customer needs.
  • Problem-Solving Skills: Strong analytical and problem-solving skills with the ability to find creative solutions and de-escalate challenging situations.
  • Multitasking and Time Management: Ability to prioritize tasks effectively and manage multiple interactions simultaneously in a fast-paced environment.
  • Computer Skills: Proficient in basic computer operations and comfortable using relevant software and applications.
  • Customer Focus: Genuine passion for providing exceptional customer service and exceeding expectations.

 

Tags: flipkart recruitment 2024,flipkart job vacancy 2024,flipkart jobs 2024,flipkart packing job 2024,flipkart company job vacancy 2024,flipkart new vacancy 2024,flipkart new job vacancy 2024,flipkart hiring 2024,flipkart vacancy 2024,flipkart company job 2024,flipkart jobs,flipkart recruitment 2022,flipkart,flipkart job vacancy,flipkart new vacancy,flipkart recruitment,job vacancy 2024

Important Links

Find the Link in Apply Now Button



Date posted
January 13, 2024
Valid through
January 31, 2024
PDF Export
Export Job as PDF
APPLY NOW
Close modal window

Position: Flipkart Recruitment 2023 - New Jobs Alerts - BPO Executive Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.