Flipkart Recruitment 2023

Flipkart is looking for a passionate and experienced Customer Care Associate to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with a strong understanding of customer service principles and practices. You will be responsible for providing excellent customer service to Flipkart's customers through phone, chat, and email.

Flipkart Careers

Responsibility

• Answer customer questions and resolve their issues
• Provide product information and recommendations
• Process orders and returns
• Escalate complex issues to the appropriate team
• Track and report on customer satisfaction metrics