Flipkart Recruitment 2023

Flipkart is India's largest online marketplace, and we are looking for passionate and customer-centric Customer Care Associates to join our team. As a Customer Care Associate, you will be responsible for providing excellent customer service to our customers over the phone, email, and chat. You will help customers with their inquiries and complaints, and you will work to resolve their issues in a timely and efficient manner.

Responsibility

• Respond to customer inquiries and complaints in a timely and professional manner.
• Provide customers with accurate and up-to-date information about Flipkart products and services.
• Resolve customer issues quickly and efficiently.
• Escalate complex issues to the appropriate team.
• Collect customer feedback and share it with the relevant teams.