Position title
Flipkart Recruitment 2023 - Flipkart Jobs - Customer Manager Post
Job Location
India
Remote work from: IND




Base Salary
USD.16,000-USD.22,000 Per month
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Flipkart Recruitment 2023

Flipkart is looking for a passionate and customer-oriented Customer Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer management and communication skills. You will be responsible for overseeing a team of customer service representatives and ensuring that Flipkart's customers receive the best possible service.

Flipkart Careers

Responsibilities

  • Manage a team of customer service representatives
  • Train and develop customer service representatives
  • Monitor and evaluate customer service performance
  • Implement customer service policies and procedures
  • Handle customer complaints and escalations
  • Identify and resolve customer service issues
  • Provide feedback to customer service representatives
  • Stay up-to-date on customer service trends and best practices




Flipkart Jobs Near Me

Skills

  • Excellent customer management and communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Excellent organizational and time management skills
  • Proficiency in Microsoft Office Suite

Qualifications

  • Bachelor's degree in Business Administration or a related field (preferred)
  • 2+ years of experience in customer service management (required)
Important Links

Find the Link in Apply Now Button



Date posted
December 12, 2023
Valid through
January 31, 2024
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Position: Flipkart Recruitment 2023 - Flipkart Jobs - Customer Manager Post

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