Position title
Flipkart Recruitment 2023-24 - New Jobs - Customer Service Representative Post
Job Location
India
Remote work from: IND
Base Salary
USD.16,000-USD.22,000 Per month
Qualifications
12th, Graduate
Employment Type
Full-time
Description
Flipkart Recruitment 2023-24
As a CSR at Flipkart, you'll be the friendly voice behind the screen, ensuring every customer encounter is positive and productive. You'll answer questions, troubleshoot issues, offer support with orders and deliveries, and go the extra mile to turn every interaction into a happy Flipkart memory. This fast-paced and rewarding role demands empathy, excellent communication skills, and a passion for exceeding customer expectations.
Flipkart Careers
Responsibilities
- Become the Customer Champion: Listen attentively to customer inquiries and concerns related to orders, deliveries, payments, products, and Flipkart policies, providing accurate and timely information.
- Craft Happy Endings: Proactively offer solutions, troubleshoot issues creatively, and process returns and exchanges efficiently, working tirelessly to leave every customer feeling satisfied and confident.
- Be the Flipkart Guru: Possess a deep understanding of Flipkart's platform, processes, and product range, confidently answering customer questions and guiding them toward the perfect choices.
Hiring organization
Date posted
December 23, 2023
Valid through
August 31, 2024
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