Flipkart Careers

Flipkart is looking for a passionate and customer-oriented Collection Agent to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication and negotiation skills. You will be responsible for collecting overdue payments from customers and resolving any outstanding issues.

Flipkart Careers

Responsibilities

• Contact customers to collect overdue payments
• Negotiate payment plans and settlements
• Resolve customer issues and complaints
• Update customer records and track payments
• Comply with all applicable laws and regulations

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Skills

• Excellent communication and negotiation skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer relationship management (CRM) software
• Knowledge of collection laws and regulations (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in collections (a plus)

   

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