Position title
Flipkart Careers - Fast Job - Call Center Representative Post
Job Location
India
Remote work from: IND




Base Salary
USD.16-USD.22 Per hour
Qualifications

12th, Graduate

Employment Type
Full-time





Description

Flipkart Recruitment

Flipkart, India's leading e-commerce platform, is seeking passionate and customer-centric individuals to join our vibrant Call Center team! As a Call Center Representative, you will be the voice of Flipkart, providing exceptional support to our valued customers across various touchpoints. You'll play a crucial role in building trust, resolving inquiries, and leaving a lasting positive impression on every interaction.

Flipkart Careers

Responsibilities:

  • Customer Champion:
    • Proactively answer customer calls, emails, and chats, addressing their concerns with empathy and understanding.
    • Troubleshoot and resolve a wide range of customer issues related to orders, payments, deliveries, returns, and account management.
    • Provide accurate and up-to-date information on Flipkart policies, products, and services.
    • Go the extra mile to exceed customer expectations, fostering positive brand loyalty.
  • Problem-Solving Pro:
    • Analyze customer issues effectively, identifying root causes and suggesting appropriate solutions.
    • Collaborate with internal teams to resolve complex issues and ensure timely resolution.
    • Work independently and take ownership of assigned cases, demonstrating initiative and accountability.
  • Communication Maestro:
    • Communicate clearly, concisely, and professionally with customers, building rapport and trust.
    • Actively listen to customer concerns and feedback, demonstrating empathy and understanding.
    • Proactively offer relevant information and upselling opportunities, contributing to sales growth.

   

If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs

Flipkart Jobs Near Me

Skills:

  • Empathy Master: Possess exceptional customer service skills, prioritizing customer satisfaction and building rapport.
  • Problem-Solving Ace: Be a critical thinker with the ability to analyze issues, identify solutions, and take initiative.
  • Communication Guru: Communicate effectively both verbally and in writing, ensuring clarity and understanding.
  • Tech Savvy: Be proficient in using computers and various communication tools to handle customer inquiries.
  • Team Player: Collaborate effectively with colleagues and internal teams to achieve shared goals.
  • Adaptable Learner: Be eager to learn new things and adapt to changing situations quickly.

 

Tags: Flipkart Jobs,Flipkart Recruitment,Flipkart Jobs For Me,Flipkart Vacancy,Flipkart Jobs 2024,All India Jobs,Flipkart Recruitment 2024

   

If You Want to Get Notification about Various Jobs, Join our WhatsApp Channel Now and Get notified Daily about Latest Jobs

 

Important Links

Find the Link in Apply Now Button



Date posted
February 13, 2024
Valid through
August 31, 2024
PDF Export
Export Job as PDF
APPLY NOW
Close modal window

Position: Flipkart Careers - Fast Job - Call Center Representative Post

*Required fields

Loading...

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.