Dabur Recruitment 2023

The Customer Care Executive (Fresher) is responsible for providing excellent customer service to Dabur customers. This includes tasks such as answering customer inquiries, resolving customer complaints, and providing information about Dabur products and services. This is an entry-level position that offers the opportunity to learn about customer care principles and practices and gain experience in a leading Indian consumer goods company.

Responsibility

• Answer customer inquiries via phone, email, and social media
• Resolve customer complaints quickly and efficiently
• Provide information about Dabur products and services
• Educate customers on how to use Dabur products
• Collect and document customer feedback
• Escalate complex issues to higher-level customer care personnel