Big Basket Recruitment 2023

Big Basket is looking for a passionate and customer-focused Customer Officer to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with a strong customer focus and excellent communication skills. You will be responsible for providing support to Big Basket customers through a variety of channels, including phone, email, and chat, answering their questions, resolving their issues, and providing them with the information they need.

Big Basket Careers

Responsibility

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer issues quickly and efficiently
• Provide information about Big Basket's products and services
• Troubleshoot technical problems
• Assist with orders and deliveries
• Collect and analyze customer feedback
• Escalate complex issues to the appropriate team members