Big Basket Recruitment 2023

Big Basket is looking for a passionate and customer-oriented Customer Care Representative to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with a strong customer focus. You will be responsible for handling customer inquiries and requests via phone, email, and chat, resolving customer issues, and providing information about Big Basket's products and services.

Big Basket Careers

Responsibility

• Respond to customer inquiries and requests promptly and professionally
• Resolve customer issues quickly and efficiently
• Provide information about Big Basket's products and services
• Troubleshoot technical problems
• Assist with returns and exchanges
• Collect and analyze customer feedback
• Escalate complex issues to the appropriate team members