Axis Bank Recruitment 2023

Axis Bank is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for leading and managing a team of customer service representatives, ensuring that they provide a high level of customer service to our valued customers.

Axis Bank Careers

Responsibilities

• Lead and manage a team of customer service representatives
• Develop and implement customer service strategies and procedures
• Train and mentor customer service representatives
• Monitor and evaluate customer service performance
• Resolve customer complaints and escalations
• Identify and implement process improvements to enhance customer service
• Represent the customer service department in cross-functional meetings and initiatives