Position title
Amul Recruitment 2023 - Free Job Alerts - Customer Support Engineer Post
Job Location
India
Remote work from: India




Base Salary
USD.10,000-USD.16,500 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

Amul Recruitment 2023

The Customer Support Engineer is responsible for providing technical support to Amul's customers. This includes troubleshooting customer problems, providing guidance on how to use Amul's products and services, and resolving customer complaints. The Customer Support Engineer must have a strong understanding of Amul's products and services, as well as excellent customer service skills.

Responsibility

  • Provide technical support to Amul's customers via phone, email, and chat.
  • Troubleshoot customer problems and provide guidance on how to use Amul's products and services.
  • Resolve customer complaints in a timely and efficient manner.
  • Document and track customer interactions.
  • Stay up-to-date on Amul's products and services.
  • Work with other departments to resolve complex customer issues.




Amul Jobs Near Me

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 0-2 years of experience in a customer support role.
  • Strong understanding of Amul's products and services.
  • Excellent customer service skills.
  • Ability to work independently and as part of a team.
  • Strong written and verbal communication skills.

Skills:

  • Technical skills:
    • Experience with troubleshooting customer problems
    • Experience with providing technical support via phone, email, and chat
    • Experience with documenting and tracking customer interactions
  • Customer service skills:
    • Ability to listen and understand customer needs
    • Ability to resolve customer complaints in a timely and efficient manner
    • Ability to communicate technical information in a clear and concise way
  • General skills:
    • Ability to work independently and as part of a team
    • Strong written and verbal communication skills
    • Ability to work under pressure and meet deadlines
Important Links

Find the Link in Apply Now Button



Date posted
September 26, 2023
Valid through
January 31, 2024
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Position: Amul Recruitment 2023 - Free Job Alerts - Customer Support Engineer Post

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