Amazon Recruitment 2023

Amazon is seeking a passionate and customer-oriented Customer Success Manager (CSM) to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for building and maintaining relationships with Amazon customers, ensuring their success with Amazon's products and services.

Amazon Careers

Responsibilities

• Proactively identify and address customer needs and concerns
• Provide technical support and training to customers
• Develop and implement customer success strategies
• Monitor and track customer satisfaction metrics
• Escalate complex issues to senior leadership