Amazon Recruitment 2023

Amazon is looking for Help Desk Technicians to join our growing team and help us provide excellent customer service to our internal and external customers. The ideal candidate will have a strong understanding of computer systems and hardware, as well as experience troubleshooting and resolving technical issues. They will also be able to communicate effectively with customers and provide them with clear and concise instructions.

Amazon Careers

Responsibility

• Provide technical support to customers over the phone, email, and chat.
• Troubleshoot and resolve a variety of technical issues, including software, hardware, and network problems.
• Escalate complex issues to the appropriate team members.
• Document and track all support tickets.
• Keep up-to-date on the latest technologies and troubleshooting methods.