Amazon Recruitment 2023

Amazon is looking for Customer Relationship Executives to join our growing team and help us provide excellent customer service to our customers. The ideal candidate will have a strong understanding of customer relationship management (CRM) principles and practices, as well as experience in building and maintaining relationships with customers. They will also be able to work independently and as part of a team to resolve customer issues and ensure customer satisfaction.

Amazon Careers

Responsibility

• Build and maintain relationships with key customers.
• Understand and address customer needs.
• Propose and implement solutions to customer problems.
• Escalate complex issues to the Customer Relationship Manager.
• Track and report on customer satisfaction metrics.