Position title
Amazon Recruitment 2023 - All India Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: India




Base Salary
USD.12,000-USD.15,000 Per month
Qualifications

Graduation

Employment Type
Full-time





Description

Amazon Recruitment 2023

Amazon is looking for a passionate and customer-centric Customer Support Analyst to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing timely and accurate support to Amazon customers, resolving their issues, and ensuring they have a positive customer experience.

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Responsibilities

  • Respond to customer inquiries and concerns via phone, email, and chat
  • Troubleshoot and resolve customer issues
  • Provide technical support to customers
  • Educate customers on Amazon products and services
  • Escalate complex issues to the appropriate team
  • Track and analyze customer feedback to identify areas for improvement




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Skills

  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in using computers and customer service software
  • Knowledge of Amazon products and services (a plus)

Qualifications

  • Bachelor's degree in customer service, business administration, or a related field
  • 1+ year of experience in customer service (a plus)
Important Links

Find the Link in Apply Now Button



Date posted
October 27, 2023
Valid through
January 31, 2024
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Position: Amazon Recruitment 2023 - All India Jobs - Customer Support Analyst Post

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