Amazon Recruitment 2023

Amazon is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and leadership skills. You will be responsible for managing a team of customer service representatives and ensuring that they provide our customers with a world-class customer experience.

Amazon Careers

Responsibilities

• Manage a team of customer service representatives and ensure that they are meeting their performance goals
• Provide coaching and development to customer service representatives
• Monitor and improve customer satisfaction metrics
• Work with other departments to resolve complex customer issues
• Develop and implement new customer service initiatives